Why might you as an individual choose conflict resolution?

Conflict resolution will help you reflect upon situations where you find that you are experiencing difficulties in relationship and find ways of working which are more comfortable and effective for you and those around you.

Why might an organisation want to access conflict resolution for its employees?

Conflict is a tool to identify stressed areas in the organisation. Our approach to conflict resolution can be useful in two ways. We will look at how an organisation may want to represent itself through the people it speaks through and where this may conflict with an individual's approach to communicating, appearing and behaving. This review creates the foundations for better working relationships through awareness and understanding. It can also be effective where employees are in conflict with other staff, clients, consumers or the organisation. The process we offer helps an individual to recognise the points at which they differ from what is expected by the organisation and encourages dialogue in negotiating change.